Terms of Service

1. Acceptance of Terms

By accessing or using VeeCee (the "Service"), operated by VeeCee ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case the terms "you" or "your" shall refer to that entity. If you do not have such authority, or if you do not agree with these Terms, you must not access or use the Service. These Terms constitute a legally binding agreement between you and VeeCee.

2. Service Description

VeeCee is a software-as-a-service (SaaS) platform that enables organizations and individuals to create, manage, and distribute virtual contact cards (VCF files) for their team members. The Service integrates with third-party customer relationship management (CRM) systems, including but not limited to HubSpot and Salesforce, as well as CSV-based data sources, to dynamically generate standardized vCard files. Each team member receives a unique URL from which their contact information can be downloaded as a VCF file compatible with standard address book applications.

The Service may include features such as QR code generation, custom field mapping, email signature templates, Apple Wallet and Google Wallet pass generation, analytics dashboards, and an administrative dashboard for managing team contact cards. We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time with reasonable notice where practicable.

3. Accounts

To access the Service, you must create an account by providing accurate, current, and complete information as prompted during registration. Each organization may maintain one account, managed by one or more administrators. You are responsible for maintaining the confidentiality of your account credentials, including your login email, and for all activity that occurs under your account. You agree to notify us immediately at legal@veecee.me of any unauthorized use of your account or any other breach of security.

Authentication is handled via magic links sent to your registered email address. You are responsible for maintaining access to your email account. We will not be liable for any loss or damage arising from your failure to comply with these obligations.

We reserve the right to disable or terminate any account at our sole discretion if we believe you have violated any provision of these Terms or if your account has been inactive for an extended period, subject to the notice requirements set forth in these Terms.

4. Acceptable Use

You agree to use the Service solely for lawful business purposes and in accordance with these Terms. You agree not to use the Service to:

• Upload, transmit, or distribute any data that is unlawful, defamatory, fraudulent, infringing of third-party rights, or otherwise objectionable;
• Include misleading, false, or deceptive information in contact cards, such as impersonating another individual or organization;
• Harvest, collect, or store personal data about other users without their express consent, or in violation of applicable data protection laws, including the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA);
• Attempt to gain unauthorized access to any portion of the Service, or any systems or networks connected to the Service, through hacking, password mining, or any other means;
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein, including by transmitting any viruses, malware, or other harmful code;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas of the Service;
• Use the Service to send unsolicited communications, spam, or engage in any form of unauthorized advertising or marketing through contact cards or email signatures;
• Sublicense, resell, or otherwise commercialize access to the Service without our prior written consent;
• Use the Service in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use of the Service.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation, removing offending content, deactivating contact cards, suspending or terminating accounts, and reporting violations to law enforcement authorities.

5. Intellectual Property

The Service and all content, features, and functionality thereof, including but not limited to software, code, text, graphics, logos, button icons, images, audio clips, and data compilations, are the exclusive property of VeeCee and its licensors, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during the term of your subscription. This license does not include the right to reproduce, distribute, publicly perform, publicly display, create derivative works of, or otherwise exploit the Service or any content therein except as expressly authorized in these Terms.

You retain all ownership rights to the data and content you upload to the Service ("Customer Data"). By uploading Customer Data, you grant us a limited, worldwide, royalty-free license to use, host, store, reproduce, and process Customer Data solely as necessary to provide the Service to you. You represent and warrant that you have all necessary rights to grant this license and that Customer Data does not infringe any third-party intellectual property rights.

6. Billing & Payments

The Service offers multiple subscription tiers: Free, Starter, Professional, and Enterprise. The Free tier provides limited access to the Service at no charge. Paid tiers require a subscription. All billing and payment processing is handled by Stripe, Inc. ("Stripe"), a third-party payment processor. By subscribing to the Service, you agree to be bound by Stripe's terms of service and privacy policy, in addition to these Terms. We do not store your full payment card details on our servers.

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. You authorize us (through Stripe) to charge your designated payment method for all fees due. All fees are stated in U.S. dollars and are exclusive of applicable taxes, which are your responsibility. Subscription fees are non-refundable except as expressly required by applicable law or as set forth in a separate written agreement.

We may modify our subscription fees at any time. We will provide you with at least thirty (30) days' advance written notice of any price changes. Your continued use of the Service after a fee change takes effect constitutes your acceptance of the new fee. If you do not agree to the new fees, you may cancel your subscription prior to the effective date of the change.

If your payment fails or your account becomes past due, we reserve the right to suspend or terminate your access to the Service until all outstanding amounts are paid in full. You may manage your subscription, update your payment method, and access invoices through the customer billing portal powered by Stripe.

7. Data & Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.

You are responsible for ensuring that any personal data you upload to the Service, including contact information for your team members and customers, is collected and processed in compliance with all applicable data protection laws. You agree to obtain all necessary consents and permissions from individuals whose personal data you provide to the Service.

We implement commercially reasonable technical and organizational measures to protect Customer Data against unauthorized access, loss, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting your Customer Data, we will notify you as required by applicable law.

We will retain Customer Data for the duration of your subscription and for a reasonable period thereafter (30 days) as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon termination, you may request deletion of your Customer Data in accordance with our Privacy Policy.

8. Contact Card Content

You are solely responsible for the accuracy and legality of all content displayed on contact cards generated through the Service. This includes names, job titles, phone numbers, email addresses, physical addresses, profile photos, website URLs, and any other information you configure.

Contact cards are publicly accessible to anyone with the card URL or QR code. By creating a contact card, you acknowledge and agree that the information on that card will be available to the public. You are responsible for ensuring that all individuals whose information appears on contact cards have consented to such publication.

We reserve the right to remove or disable any contact card that violates these Terms, contains illegal content, or is reported as containing false or misleading information.

9. Service Availability

We strive to provide a reliable and high-quality Service and target a monthly uptime of 99.9%. However, we do not guarantee that the Service will be uninterrupted, error-free, or available at any particular time. The Service may be temporarily unavailable due to scheduled maintenance, unplanned outages, or circumstances beyond our reasonable control, including failures of third-party infrastructure providers (such as Google Cloud Platform), internet service disruptions, or force majeure events.

We will endeavor to provide advance notice of scheduled maintenance windows that may affect Service availability. We shall not be liable for any loss, damage, or inconvenience arising from any unavailability of the Service. Your sole remedy for dissatisfaction with the Service is to discontinue use and cancel your subscription.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VEECEE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR COSTS OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO VEECEE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

11. Termination

Either party may terminate the subscription at any time. You may cancel your subscription through your account dashboard or by contacting us at legal@veecee.me. Cancellation will take effect at the end of your current billing period, and you will retain access to the Service until that date. We do not provide prorated refunds for partial billing periods unless required by applicable law.

We reserve the right to suspend or terminate your access to the Service immediately, without prior notice or liability, if we determine in our sole discretion that you have violated any provision of these Terms, engaged in fraudulent or unlawful conduct, or if your account poses a security or technical risk to the Service or other users.

Upon termination of your subscription for any reason: (a) your right to access and use the Service will immediately cease; (b) all contact card URLs and QR codes associated with your account will be deactivated; (c) we may delete your Customer Data after a 30-day retention period in accordance with our Privacy Policy; and (d) any provisions of these Terms that by their nature should survive termination shall survive, including without limitation provisions regarding intellectual property, limitation of liability, indemnification, and governing law.

12. Governing Law

These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in the State of Delaware, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted in English and the arbitrator's decision shall be final and binding. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will provide notice through the Service (such as a banner or in-app notification), by email to the address associated with your account, or by updating the effective date at the top of this page. We encourage you to review these Terms periodically to stay informed of any updates.

Changes will become effective no sooner than thirty (30) days after we provide notice, except for changes required by law or to address security concerns, which may be effective immediately. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription before the changes take effect.

14. Contact

If you have any questions, concerns, or requests regarding these Terms or the Service, please contact us at:

We will make every effort to respond to your inquiry within five (5) business days. For billing-related inquiries, you may also reach our support team through your account dashboard. For urgent security concerns, please include "SECURITY" in the subject line of your email.